Club my is committed to protecting the privacy and personal data of every member. This document transparently explains how we collect, store, use, and keep your information secure at all times.
We do not merely meet privacy standards — we build our data protection systems from the ground up so that your personal information stays safe and remains in your control.
All data transmitted between your device and club my servers is protected by industry-grade 256-bit SSL encryption — the same security standard used by major financial institutions.
Club my members' personal data is never sold, rented, or shared with third parties for marketing purposes. Your information belongs to you — not to us as a business asset.
Members may access, correct, or request deletion of their personal data at any time. The process is straightforward and can be completed directly through your account.
Members' personal data is stored on servers protected by multi-layered firewalls and round-the-clock security monitoring. Internal access to member data is restricted to authorized personnel only.
The club my privacy policy is aligned with Malaysia's Personal Data Protection Act (PDPA). We take our responsibility to comply with local privacy laws seriously to safeguard member rights.
In the event of any security incident involving member data, we will notify affected members within the stipulated timeframe and take immediate action to contain the risk.
Important Note: By registering or continuing to use the club my platform, you confirm that you have read and agreed to this Privacy Policy. This policy forms part of club my's Terms and Conditions and takes effect immediately upon your use of our services.
Club my values the privacy of every member and user on our platform. This Privacy Policy clearly and transparently explains how we collect, process, store, and protect your personal data when you use the club my website, mobile app, and all related services.
We understand that your trust is our most valuable asset. That is why we go beyond minimum legal compliance — we actively invest in the latest security technologies and procedures to ensure your data remains protected at all times. Every decision we make regarding member personal data is guided by a commitment to your security and privacy.
We only collect data that is strictly necessary to provide and improve club my services. The following are the categories of data we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | KYC verification & legal compliance |
| Contact Data | Email address, phone number | Account communications & notifications |
| Financial Data | Bank account details, transaction records | Deposit & withdrawal processing |
| Login Data | Username, password (encrypted) | Account security |
| KYC Data | MyKad photo, verification selfie | New member identity verification |
We never collect precise location data (GPS), the contents of your private communications, or any information unrelated to your use of the club my platform.
Every piece of data we collect has a clear and lawful purpose. We use your personal data for the following purposes:
Club my does not sell or rent members' personal data to any third party. However, in certain limited situations, we may share data with the following parties:
We work with carefully selected third-party service providers to support platform operations, including payment processors, identity verification providers, and cloud service providers. All providers are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.
Club my may disclose members' personal data to the relevant authorities when required by law, court order, or to assist in a legitimate official investigation. In such cases, we will endeavor to notify the member in advance unless prohibited by law.
Our Guarantee: Your personal data will not be shared with advertisers, data brokers, or any third party for marketing purposes without your explicit consent.
Club my uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality.
We continually invest in security infrastructure to ensure your personal data is always protected. Key security measures we have implemented include:
Important Reminder: While we implement best-in-class security measures, no system is 100% breach-proof. You also play an important role — ensure your account password is strong, unique, and never shared with anyone.
As a club my member, you have the following rights regarding your personal data. We are committed to making it easy and straightforward for you to exercise these rights:
You may request a copy of all personal data we hold about you at any time.
If any of your data is inaccurate or outdated, you have the right to request that we correct it promptly.
You may request deletion of your personal data, subject to applicable legal requirements.
You may opt out of having your data processed for direct marketing purposes at any time, with no penalty.
You may receive your personal data in a structured, machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict the processing of your data while an issue is being resolved.
To exercise any of the above rights, please contact the club my customer support team via live chat within the platform. We will process your request within 14 business days.
Club my retains members' personal data for as long as necessary to fulfill the purposes stated in this policy, or as required by applicable law. In general:
The club my platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18. Should we discover that a minor's data has been collected without our knowledge, it will be deleted immediately and the account in question will be terminated.
If you believe that a minor has registered on our platform, please contact our support team immediately so that appropriate action can be taken.
Club my reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When material changes are made, we will:
Continued use of the platform after the effective date of any amendments constitutes your acceptance of and agreement to the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
Our privacy team will respond to all enquiries within 1–3 business days. For urgent matters such as suspected data breaches, please use live chat for the fastest response.
Club my protects your personal data with the latest encryption technology. Register today and enjoy a safe, fair, and entertaining online casino experience with Malaysia's member community.
256-bit SSL | No Data Sales | PDPA Compliant | 18+ Only